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Your Search for Combined Author=ZEITHAML VALARIE A returned 3 Items

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Result Thumbnail Title Author Year Flags Holding Information
1 Driving customer equity: how customer lifetime value is reshaping corporate strategy Driving customer equity: how customer lifetime value is reshaping corporate strategy [elektronischer Volltext] Rust, Roland T. 2000 elektronischer Volltext URL Exists Catalogue Record Electronic Resource Available.
2 Services marketing Services marketing [Buch] Zeithaml, Valarie A. 1996 Buch URL Exists Catalogue Record Shelf Location: QBH105.
Collections: Wirtschaftswissenschaften.
Available at: 02 - Wirtschaftswissenschaften.
Number of Holdings: 1.
3 Qualitätsservice: was Ihre Kunden erwarten - was Sie leisten müssen Qualitätsservice: was Ihre Kunden erwarten - was Sie leisten müssen [Buch] Zeithaml, Valarie A. 1992 Buch URL Exists Catalogue Record Shelf Location: QBK184.
Collections: Wirtschaftswissenschaften.
Available at: 02 - Wirtschaftswissenschaften.
Number of Holdings: 1.
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The titles shown in BOLD have items available, non bold titles do not have any items in stock